jililive Terms and Conditions

1 General Provisions

These terms and conditions ("Terms") form a legal agreement between jililive ("Platform") and its users. By accessing the jililive platform, creating an account, or using any of its services, you are considered to have fully accepted these Terms. If you disagree with any part of these Terms, please refrain from using the platform.

These Terms are written in English and apply to users in Bangladesh. In the event of a conflict with any prior or parallel version in another language, the English version shall be considered authoritative.

jililive is an online gaming and betting platform offering slots, live casino, sports betting, and other services. Users must comply with all the terms set out here in order to use this platform.

2 Account Registration and Eligibility

2.1 Age Requirement

To open an account on jililive and participate in any game or betting activity, you must be at least 21 years old. Use of this platform by minors is strictly prohibited. If someone provides a false age at registration, their account will be closed immediately and the associated balance may be forfeited.

2.2 Accuracy of Information

You must provide accurate and complete information when registering an account. This includes your full name, mobile number, and where applicable, national ID details. Providing false information or withholding information may result in account suspension.

2.3 One Account Per Person

Each person may hold only one account on jililive. If multiple accounts are found belonging to the same person, all accounts will be closed and the associated balances may be frozen where applicable.

3 Account Security and Responsibility

You are solely responsible for keeping your account username and password confidential. You should not share your login details with anyone else. If you suspect unauthorised access to your account, notify our support team immediately.

All activities carried out from your account are considered your responsibility, unless you can demonstrate that a third party accessed your account without authorisation and that you informed us in a timely manner.

• Use a strong and unique password.
• Log out after using a public device.
• Report any suspicious activity to the support team immediately.
• Please change your password regularly.

4 Deposits and Withdrawals

4.1 Deposits

Accepted deposit methods on jililive are bKash, Nagad, Rocket, and bank transfer (including major banks such as Sonali Bank, Dutch-Bangla Bank, and BRAC Bank). The minimum deposit amount is ৳500. Processing times may vary depending on the method used.

4.2 Withdrawals

Withdrawal requests must be made from a verified account. The minimum withdrawal amount is ৳500. Withdrawals are generally completed within 15 minutes to 2 hours. Approved withdrawal methods are bKash, Nagad, Rocket, and bank transfer.

4.3 Payment Verification

jililive reserves the right to verify your identity before processing any withdrawal request. A copy of your national ID or passport may be requested if needed. Withdrawal processing may be held until verification is complete.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

New members may receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. To withdraw this bonus, you must wager the bonus amount 20 times. For example: a deposit of ৳1,000 earns a ৳2,000 bonus, giving a total balance of ৳3,000; to withdraw that bonus, you must place bets totalling ৳2,000 × 20 = ৳40,000.

5.2 Bonus Usage Conditions

• Bonuses may only be used on eligible games — bonuses may not apply to all games.
• If you withdraw before meeting the wagering requirement, the bonus and any winnings derived from it will be cancelled.
• Multiple bonuses cannot be used at the same time.
• jililive reserves the right to modify or withdraw any bonus offer.

5.3 VIP Program

The jililive VIP program has three tiers — Bronze, Silver, and Gold. Bronze members can receive up to 0.5% weekly cashback, Silver members 1.0%, and Gold members 1.5%. This cashback is calculated on the total net loss for the week.

6 Game Rules

Each game available on jililive has its own rules and conditions, which can be found when launching the game or in the help section. If a game result is voided due to a technical fault, jililive reserves the right to refund the relevant bet amount.

6.1 Sports Betting

For sports betting, specific rules may apply to particular matches or events. If a match or event is not completed within the scheduled time, the decision regarding settlement of the bet remains at jililive's discretion.

6.2 Live Casino

For live casino games, the rules of the game operator apply. In the event of a disconnection or technical issue, the dealer's decision is considered final.

7 Prohibited Activities

The following activities are strictly prohibited on the jililive platform:

• Using unauthorised bots, scripts, or automated software.
• Abusing the bonus system or gaining an advantage through manipulation.
• Money laundering or processing illegal funds.
• Exploiting platform vulnerabilities or bugs.
• Fraudulent conduct towards other users.
• Operating multiple accounts using false identities.
• Attempting to hack or gain unauthorised access to the platform's systems.

8 Account Suspension and Closure

8.1 Suspension by jililive

If a breach of these Terms is established or suspicious activity is identified, jililive reserves the right to temporarily suspend or permanently close any account without prior notice. In such cases, a fair balance will be returned after investigation, excluding any amounts subject to forfeiture due to misconduct.

8.2 Closure by the User

If you wish to close your account voluntarily, please contact our support team via 24/7 live chat or email. All pending bonus wagering must be completed or forfeited before the account is closed.

9 Limitation of Liability

jililive makes every reasonable effort to operate its platform without interruption. However, jililive is not liable for losses caused by technical issues, third-party server failures, internet disconnections, or unforeseen circumstances.

Any financial loss arising from gaming activity is entirely the user's own responsibility. Gaming is a form of entertainment — there is a risk of loss in every game and there is no guarantee of winning.

10 Responsible Gaming

jililive believes in responsible gaming. Our Responsible Gaming Guidelines include features such as deposit limits, self-exclusion, and gaming breaks, which users can activate at any time for their own protection.

Losing control over gaming can be a serious problem. If you feel that you or someone you know is losing control over their play, please contact our support team. This platform is for users aged 21 and above.

11 Privacy and Data Protection

Full details of how your personal information is collected, stored, and used can be found in our Privacy Policy. Your information is protected by SSL encryption and is not sold or transferred to third parties without authorisation.

jililive complies with applicable data protection regulations in Bangladesh. Users may submit any data-related requests or complaints by email.

12 Dispute Resolution

If you have a dispute or complaint, please first contact our support team via 24/7 live chat or email. We aim to provide a formal response within 72 hours.

If the issue remains unresolved after contacting the support team, it may be escalated for higher-level review. This internal process must be completed before taking any legal action against jililive.

For general questions, our FAQ section has detailed answers that may resolve many queries.

13 Changes to Terms & Conditions

jililive reserves the right to change, amend, or update these Terms & Conditions at any time. Users will be notified of any changes via email or a notification on the platform. Continued use of the platform after any changes will be considered acceptance of the updated terms.

It is the responsibility of users to review this page regularly. The "Last Updated" date will always be shown at the top of this page.

14 Contact Us

For any questions or complaints regarding these Terms & Conditions, please get in touch with us:

• Live Chat: 24/7 directly via live chat (Bengali & English)
• Email: [email protected]

To learn more about jililive's operations and these Terms & Conditions, visit our About Us page.